BOOKING INFORMATION - pre-booked tickets only

Please read before booking

Booking link:  https://www.ticketsource.co.uk/suffolkpunch

The Suffolk Punch Trust is thrilled to welcome visitors back through the gates. We are open with pre-booked tickets only for 4 days a week until 14th June (Friday to Monday) and 6 days a week until 13th September when we move back to 4 days per week until 31st October.  The link above will take you to our on-line booking system where you will see dates and times.  If you would prefer to book directly with us please call us on 01394 411327 or drop us an email to info@suffolkpunchtrust.org and we will book the tickets for you.   Please be aware we will be closed every Tuesday during the season.

For your safety we will be opening with some Covid-19 restrictions in place until we are advised otherwise. The number of people visiting the Trust will be controlled so that you can safely enjoy your visit. You will be required to wear a face mask / face covering whilst inside the Visitor Centre.  

Well behaved dogs are very welcome but must be kept on a lead.

 

A carer accompanying a person they are caring for also has free entry.

Booking instructions:
Coronavirus track and trace: We will require your telephone number or contact details for your booking to ensure we have contact details for track and trace purposes.  

 

Please note you are booking a time slot for the guided tour which lasts about an hour.  

You are very welcome to come before your time slot but if you arrive later it may not be possible to get you on to another tour although we will try our best to do so.  If you have any problems booking please call us for assistance.  If we do not answer the phone please leave a message and a contact number and we will call you back.  01394 411327

Golf Buggy: If you have limited mobility and wish to book the golf buggy, which seats 2 passengers, please ensure you add this to the booking notes so that we can make sure it is available. The notes box is at the bottom of the payment options page.  It will be cleaned thoroughly between each use.  Please note the route is just under 1 mile long and not suitable for walking frames or mobility scooters.

Annual Pass and Day Pass Holders: To pre-book your entry time please complete the booking details. If you have a pass that admits more than one person, i.e. a family pass, please book separate tickets as appropriate. Please bring your annual/ day pass with you.  

Friends of the Trust: To pre-book your entry day and time please complete the booking details. Please add your Friends number so that we can check the booking is valid.

Day Visitors: Entry for day visitors is by pre-booked ticket only. If you have any problems with booking or paying online or prefer not to use your card online please call us on 01394 411327 and we will do our best to assist. If we are not in the office please leave a message and we will get back to you. Please note that under 5s do not have to pay and there is no need to book a ticket for them.

Your Visit:
We are sure you will be expecting it but sadly we have had to put some restrictions in place due to the need to follow Government guidelines.  Once here you will be given a personal guided tour around the farm so that we can ensure social distancing at all times, keeping you, our staff and our animals as safe as possible. Our experienced tour guides are very knowledgeable about the farm and the horses and will make sure you have lots of photo opportunities. Our woodland walk will be open for you to wander along at your leisure.

Unfortunately, at the moment, the stables remain closed to the public as it is imperative that we keep our stud staff as safe as possible. Our Stud Manager will ensure as many horses as possible will be out in the fields for you see, including any new foals we have. We hope you understand that sadly you will not be able to touch the horses and other animals at the moment.
 
Our indoor children's play area is closed at the moment but we have a brand new outdoor play area for the children to enjoy.

There is no need to book to come to our shop and our cafe, with indoor and outdoor seating.  It will be open as usual with all social distancing controls in place.   Also free entry to our Heritage Garden - in 2016 it became the first garden to be awarded 'County Collection' status by Plant Heritage so is well worth a visit.   You do not need to book tickets for these areas and entry is free.

We are following government guidelines on safety and can assure you that all necessary measures have been put in place to ensure you are kept as safe as possible. Thank you for your patience, understanding and continued support.