Café Manager


Full Time and Permanent - annualised contract due to seasonal needs but average hours of 40 per week



Do you thrive on delivering the highest levels of service to your customers? Do you like using your entrepreneurial skills to create a thriving and successful working environment? 


We are on the lookout for a talented hands-on café manager with great customer service skills and a love of local food.


As the Cafe Manager at the Suffolk Punch Trust you will see and treat the location as your own business, using your entrepreneurial skills to create a thriving and successful working environment. You will have the ability to display a real passion for food and customer service and be financially and commercially astute.


You must be willing to work hard to maintain the reputation of our café and offer a proactive approach to hospitality management. You must enjoy working in a fast paced and busy environment and be able to demonstrate:

  • Experience of managing a busy café preferably in a similar establishment to ours using local and seasonal ingredients

  • Strong cost management and organisational skills

  • Rota, payroll and holiday management experience

  • Excellent people management skills with experience of developing and training staff

  • Good social media skills with an interest in growing our audience and maintaining excellent feedback about our business online

  • Strong communication skills at all levels within the team and with customers

  • A friendly and natural approach to customer service

  • An understanding of what it's like to work in a small business and willingness to be flexible and adaptable

  • An interest in design and an ability to make the café look like a warm and inviting place

  • Creative ideas about seasonal food and drink to serve throughout the year

  • Relevant food hygiene and safety certification

  • Fluency in English

Please note that this role is seasonal and therefore the contract will be annualised.  You will be expected to work more hours during our open months and less in the winter months.

Please contact Amanda Barnes for an application pack

The Suffolk Punch Trust, Woodbridge Walk, Hollesley, Suffolk IP12 3JR

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